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Please reach us at ebony@glococollective.com if you cannot find an answer to your question.
A: We offer a variety of self-healing products, including journals, candles, and much more.
A: Due to the handmade and digital nature of our products, all sales are final. That said, we glow with integrity—so if there’s a legit issue with your order (damaged item, wrong shipment), contact us within 5 days of delivery. We’ll make it right.
A: We currently process orders within 2-4 business days. Shipping times vary by location, but domestic orders usually arrive within 5–8 business days. You’ll receive a tracking number once your order ships.
A: If you're in Charlotte, NC—hey neighbor!—yes, we do offer limited local pickups. Just choose the option at checkout when available.
A: Custom options are coming soon! Follow us or subscribe to get updates on exclusive personalized drops.
A: Not yet, but stay tuned. We’re working on spreading this glow worldwide!
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All GloCoCollective items are made to order. Once pre-orders close, each candle and self-care item is crafted fresh and allowed time to cure before shipping. This ensures your product arrives beautifully made, long-lasting, and full of intention. Thank you for your support!
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